Archived  - Use Search > Archived Support

Crash on startup

(1/2) > >>

joeblow:
Hey all,

Has anyone experienced problems with Topofusion working the first time after install, but then crashing at startup from then on?  I am having this problem.  The splash screen comes up and then disapears and that's it.  I am running Windows XP Pro.  Any help would be very appreciated.

Krein:
This is the first we've heard of such a bug.  Are you using v1.52 (current release) or do you have the beta version?

In any case, can you send the file TopoFusion.log (from Program Files\TopoFusion) to support@topofusion.com ?

We'll take a look at the problem.  Thanks for pointing it out.

joeblow:
I have emailed the log (12MB!) and the .ini file to you.  I am using the latest download (1.52).

Krein:
Thanks.  It looks like you are getting, even the first time you ran it, many DirectX errors.  These could be due to a bug in our code (perhaps not cleaning things up properly) but they may also be a driver issue.

A quick first thing to do is to make sure your video drivers are updated.

Failing that, does the problem persist if you 1) reboot? and 2) remove all loaded tracks from TopoFusion.ini (they should be at the bottom, just delete the lines) 3) delete TopoFusion.ini to start from stratch ?

:
I have used the demo version a few times and just started to get the hang of it. I am now having the same problem of seeing the Topofusion window flash quickly and it not open. This also coincides with my Serial Port COM1 not working. I contacted the computer manufacturer that had me simply delete the Serial Port Driver and restart. The Serial port COM1 is now working. Topofusion is not. I tried the fix topofusion, no success, I removed and reinstalled topofusion, no success. I am using Windows XP and version 1.52 of Topofusion.

Navigation

[0] Message Index

[#] Next page